How we would work together:
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An initial phone exchange to size up the challenge and the service needed.
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A face-to-face meeting to get to know each other and to scope out in more detail the actual support required.
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A proposal is presented, outlining the recommended scope of work, deliverables, our respective roles (who does what) and expected cost.
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Once we are agreed on the proposal and the contract is signed, we roll up our shirt sleeves and partner together to realize the objective(s).
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Regular reviews during the project or service support to ensure expectations are being met, and that the scope and deliverables remain pertinent and on target.
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Project close-out. Review to ensure deliverables have been met and what ongoing measures should be taken by client to make the changes more sustainable.
Several pricing options are offered as a function of the project and customer preferences:
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Fixed fee for projects with a clear scope and well-defined deliverables
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Hourly or daily fee for projects that are hard to scope and better broken into smaller pieces – pay as you go.
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Retainer fees – prepayment for a defined number of hours/days per month, quarter, or year.
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